Last Updated: 1 January 2026

Dewa89 Privacy Policy – Personal Data Protection for Malaysian Members

At dewa89, your privacy is more than a legal obligation — it is a responsibility we take seriously. This privacy policy clearly and transparently explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.

Malaysia PDPA Compliance
256-bit SSL Encryption
No Data Selling
Data Stored Securely

All personal data is stored on servers protected with industry-grade encryption.

Privacy Guaranteed

Your information is never shared with third parties for commercial marketing purposes.

Control at Your Fingertips

You have the right to access, amend, and delete your personal data at any time.

PDPA Compliance

Our operations comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.


Your Privacy Rights as a Dewa89 Member

Six fundamental rights we guarantee to every dewa89 member in Malaysia

Data Access Rights

You have the right to request a copy of all personal data we hold in relation to your account at any time.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction promptly.

Right to Erasure

You may request the deletion of your personal data, subject to any legal obligations that may require us to retain it.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time, without providing a reason.

Right to Data Portability

In certain circumstances, you may request that your personal data be transferred in a machine-readable format to a third party of your choice.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances as provided under Malaysia's PDPA.


1 Introduction

Dewa89 ("we," "platform," or "company") is fully committed to protecting the privacy and data security of every member using our online betting platform in Malaysia. This privacy policy has been developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out in detail how we handle your personal information.

By registering as a dewa89 member or using any of the services we offer through https://dewa89.ws, you consent to the collection and use of your personal data as described in this privacy policy. Please read this document carefully before using our platform.

This privacy policy forms part of the Terms & Conditions dewa89 and should be read together. In the event of any conflict between the two documents, this privacy policy shall take precedence on matters relating to data privacy.

2 Personal Data We Collect

Dewa89 collects various types of personal data necessary to deliver services that are secure, efficient, and legally compliant. Below is a summary of the data we collect:

Data Categories Type of Information Requirements
Identity Data Full name, date of birth, IC/passport number, selfie verification photo Required
Contact Data Malaysian mobile number, email address, residential address Required
Financial Data Bank account information, eWallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), transaction records Required
Account Data Username, login history, game activity, betting history, account balance Required
Technical Data IP address, device type, web browser, operating system, cookie data Automatic
Behavioural Data Records of games played, usage time, betting patterns, and features used Automatic

Data We Do Not Collect

Dewa89 does not collect data unrelated to the provision of our services. We do not collect credit card numbers directly — all payments are processed through licensed payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, each with their own security systems.

3 How We Collect Personal Data

Dewa89 collects your personal data through a variety of transparent methods:

Direct Collection

  • Registration form: Information you provide when registering a new account on dewa89.
  • KYC verification process: Identity documents you upload for identity verification purposes.
  • Customer support interactions: Information you provide when contacting our support team via live chat or email.
  • Feedback form: Feedback and comments you voluntarily share with us.

Automatic Collection

  • Cookies and similar technologies: Small files stored on your device to enhance your browsing experience.
  • Server logs: Technical information automatically recorded when you access our platform, including IP address, browser type, and pages visited.
  • Gaming activity data: Betting records, games played, and transactions made on the dewa89 platform.
  • Tracking pixels: Technology that helps us understand how members interact with our content and promotions.

Dewa89 never purchases or acquires your personal data from third parties without your knowledge. All data we hold is either provided directly by you or generated through your use of our platform.

4 Purpose of Personal Data Use

Dewa89 uses your personal data only for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

Account Management & Services

  • Creating and managing your member account on the dewa89 platform.
  • Securely processes deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
  • Verifying your identity to meet Know Your Customer (KYC) requirements.
  • To provide effective and responsive customer support services.

Security & Compliance

  • Detecting and preventing fraud, money laundering, and other unlawful activities.
  • To fulfil applicable legal and regulatory compliance obligations in Malaysia.
  • Verifying that members meet the minimum age requirement of 18 years.
  • Maintaining transaction records for audit and reporting purposes.

Service Improvement

  • Analysing usage patterns to improve your gaming experience on dewa89.
  • Personalising promotional offers and bonuses that are relevant to you.
  • Conducting internal research for new product and game development.

Marketing Communications

With your consent, we may send you information about dewa89's latest promotions, bonuses, and exclusive offers via email or SMS. You may withdraw this consent at any time by clicking the "Unsubscribe" link in any of our marketing emails or by contacting our support team.

5 Data Sharing with Third Parties

Dewa89 takes a highly cautious approach to sharing members' personal data. We do not sell, rent, or trade your personal data to any party for commercial marketing purposes. However, there are limited circumstances in which we may need to share your data:

Trusted Service Providers

We share necessary data with third-party service providers who help us operate the dewa89 platform, including:

  • Payment processors: eWallet and banking service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and FPX to process your financial transactions.
  • Game service providers: Gaming software providers that supply slots, Live Casino, baccarat, and other games on our platform.
  • Cloud service providers: Hosting providers that store our data in secure, certified environments.
  • Identity verification services: KYC providers that assist us in verifying the identity of new members.

All third-party service providers are required to comply with strict data protection standards and are only permitted to use your data for purposes we have specified.

Legal Requirements

Dewa89 may disclose your personal data to the relevant authorities where required by Malaysian law, court order, or to fulfil the requirements of a legitimate law enforcement agency. In such circumstances, we will endeavour to notify you unless prohibited by law from doing so.

All third parties who receive your personal data from dewa89 are bound by strict data protection agreements and are not permitted to use that data for any purpose other than those specified.

6 Personal Data Security

Dewa89 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and dewa89 servers is protected with industry-standard encryption.
  • Data-at-rest encryption: Personal data stored in our databases is encrypted using modern encryption algorithms.
  • Two-factor authentication (2FA): Additional security options available to all dewa89 members.
  • Firewall and intrusion detection systems: Multi-layered security infrastructure to prevent unauthorised access.
  • 24/7 Monitoring: Our security team continuously monitors the platform to detect any threats or suspicious activity.

Organisational Security Measures

  • Access to members' personal data is restricted to only those staff who require it, based on the "need-to-know" principle.
  • All staff who handle personal data undergo regular data protection training.
  • Regular internal and external security audits are conducted to identify and address any vulnerabilities.

While we take all reasonable precautions, no security system is entirely foolproof. If you suspect your account has been accessed without authorisation, please contact the dewa89 support team immediately.

7 Data Retention Period

Dewa89 retains your personal data for as long as necessary to fulfil the purposes set out in this privacy policy or as required by applicable Malaysian law.

Data Retention Guidelines

  • Active account data: Retained for as long as your account remains active on the dewa89 platform.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements for financial records.
  • KYC verification documents: Retained for 5 years following account closure or as required by the relevant authorities.
  • Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
  • Marketing data: Retained until you withdraw your consent or request deletion.

When your personal data is no longer required, we will securely delete or anonymise it in accordance with established procedures.

8 Cookies & Tracking Technologies

Dewa89 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and deliver more relevant content to you.

Types of Cookies We Use

  • Essential Cookies (Required): Cookies required for core dewa89 platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how members use the platform by collecting anonymised statistical data. This information is used to improve the dewa89 platform.
  • Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and login details for a more convenient experience.
  • Marketing Cookies: Used to deliver more relevant ads and promotions based on your interests and activity. You may opt out of these cookies at any time.

Managing Your Cookies

You can manage cookie settings through your web browser. Most modern browsers allow you to view, delete, and block cookies. Please note, however, that blocking certain cookies may affect the functionality and user experience of the dewa89 platform.

9 Your Rights Under Malaysia's PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the dewa89 privacy policy, you have the following rights regarding your personal data:

  • Right to access: Requesting information about the personal data we hold about you.
  • Right to rectification: Requesting the correction of inaccurate or incomplete data.
  • Right to erasure: Requesting the deletion of your personal data under certain circumstances.
  • Right to object to marketing: Withdrawing consent to receive marketing communications at any time.
  • Right to restrict processing: Requesting that we restrict how we process your data in certain circumstances.
  • Right to lodge a complaint: Lodging a complaint with the Malaysian Personal Data Protection Commissioner if you are dissatisfied with how we handle your data.

To exercise any of these rights, please contact us by email at privacy@dewa89.ws. We will process your request within 30 working days and may require identity verification before processing any request relating to personal data.

10 Changes to the Privacy Policy

Dewa89 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to members via their registered email or in-platform notifications at least 14 days before taking effect.

The "Last Updated" date at the top of this page reflects when this privacy policy was most recently reviewed. We encourage you to check this page periodically to stay informed about how we protect your personal data. Your continued use of the dewa89 platform after any changes are published will be considered your acceptance of the updated privacy policy.

11 Contact Us

If you have any questions, concerns, or complaints regarding the dewa89 privacy policy or how we handle your personal data, please do not hesitate to reach out to us through the following channels:

  • Privacy Email: privacy@dewa89.ws
  • Support Email: support@dewa89.ws
  • Live Chat: Available 24/7 on the dewa89 platform

Our privacy team is always on hand to assist you. We are committed to responding to all privacy-related enquiries within 3 business days. Your satisfaction and trust are our priority.


Your Data Is Safe with Dewa89

Play with peace of mind knowing your personal data is fully protected. Register now and enjoy a safe, transparent, and exciting online betting experience alongside thousands of Malaysian members who already trust dewa89.

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